Tutoring Policies

 PAYMENT

Payment shall be made immediately upon requesting a tutoring session. A session is not considered booked until payment has been received.

CANCELLATION OF SESSIONS

The Student may cancel a tutoring session by giving at least 24 hours prior notice to the Tutor in which case no tutoring fees will be incurred. Lessons not attended by the student without giving 24 hours prior notice to the Tutor shall be charged at the full rate.

If the Tutor cancels a session for any reason and at any time prior to the start of the session, the Tutor agrees to reschedule the appointment at a time agreeable to both parties, failing which the Student shall be fully refunded for the missed session.

LATE ARRIVAL

Fees are calculated according to the times confirmed at booking and no adjustment shall be made for time lost because of late arrival by the Student. The Tutor will wait at least 15 minutes before the session is considered missed. Any lost time because of the late arrival of the Tutor shall be compensated for by extending a lesson by mutual agreement and by such amount of time that was lost.

NO WARRANTIES

The Tutor makes no promises or warranties with regards to a Student’s performance as a result of any tutoring provided.

STATUS OF THE TUTOR

It is expressly understood that the Student retains the services of the Tutor as an independent contractor and not as an employee. The Tutor shall be responsible for his/her insurance and for all statutory declarations and contributions with regard to income tax.